The customer journey at the Hilton.

Fill in the Blanks

Played 2

Create copy

Complete the text about the customer journey.

R Aldeco

Mexico

#	Player	Accuracy	time
1	R Aldeco May 6, 2024	% 100	02:17

Do you want to stay in the Top 10 of this game? Log in to identify yourself.

Make your own free game from our game creator

Compete against your friends to see who gets the best score in this game

Make challenge


Fill in the Blanks The customer journey at the Hilton.Online version Complete the text about the customer journey. by R Aldeco 1 service farewell breakfast clean welcome bed There are some basic areas on the journey , like a nice on arrival , a room and a comfortable , a good , and a friendly and helpful . 2 make customer arrive staff guest We ? re looking at the journey . It is the path a takes when they at the hotel , actually already when they the reservation . 3 door Internet continues staff reservation room service It probably starts on the or the moment they are on the phone making a , and then it when they arrive , when they walk into the front , when they check - in , when they have the first interaction with the hotel on arrival . 4 clothes room mini-bar bed The next step is the itself . In the room they can order room service , or they can put into the laundy or dry cleaning , they sleep in the obviously , the room is being cleaned every day . 5 cars restaurant bar conference The next day they take breakfast , perhaps in the , they may use their mini , they may attend a in the hotel and use the meeting rooms in the business centre , or they attend an event in town and may need a taxi . 6 check pay go welcome receive At some stage they will then leave ? so they back to Reception , they will the bill and out and hopefully a friendly goodbye and farewell . So all that is the customer experience and the customer journey as we call it .