Froggy Jumps HOSPITALITY DEPARTMENTS TESTOnline version Demostration of knowledge about hospitality departments by JOHARLY ISABEL MOGOLLON BITA 1 Which deparment responsible for cleaning the rooms? a Reception b Maintenance c Housekeeping 2 What is the Food and Beverage Department about? a Is responsible for the management and operation of food and beverage services in establishments b The food and beverage department serves to train chefs in culinary martial arts c This department is responsible for organizing competitions for tasting exotic foods. 3 Which department is in charge of customer service at the hotel entrance? a Food and Beverage b Housekeeping c Reception 4 Which department is responsible for hotel security? a Its main function is to organize welcome parades for newly arrived guests. b Housekeeping c The department responsible for the hotel's security is the Security Department. 5 Where do entertainment and recreation staff work? a Common areas b Reception c Maintenance 6 What department is in charge of managing events and conventions? a Its main function is to organize themed costume contests for business conventions. b Banquets and Events. c Events 7 Where is the administration and finance department located? a The department in charge of maintenance is the Human Resources department. b Is responsible for managning the finance activities of an organization c In the administrative area of the hotel, near the reception and management offices. 8 Which department is responsible for maintaining the hotel facilities? a Food and beverange b Maintenance c Reception 9 Where is the reservations department located? a At the front desk or in the hotel's administrative office. b It's the area responsible for managing room reservations, responding to inquiries about availability c Housekeeping 10 What is the department in charge of managing the image and communication of the hotel? a Marketing and Communications Department. b Charge of promoting the hotel's brand, managing advertising, public relations, digital marketing c Recepción
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