Froggy Jumps Froggy Jumps QuizOnline version Test your knowledge about the adventures of Froggy in this fun quiz game! by Camila Verano 1 Which department is responsible for handling guest reservations and check-in? a Maintenance b Housekeeping c Front Desk 2 Which department organizes gastronomic events and manages the hotel's restaurants? a Front Desk b Food and Beverage c Maintenance 3 Which department is responsible for the cleaning and maintenance of the hotel rooms? a Housekeeping b Sales and Marketing c Finance and Accounting 4 Which is the department in charge of promoting the hotel and attracting new customers? a Reception b Sales and Marketing c Human Resources 5 What is an important task of the reception staff during check-out? a Verify the minibar b Review and charge the final bill c Organize events 6 What does 'overbooking' mean in terms of reservation management? a Booking more rooms than available b Reducing the number of available rooms c Offering rooms at higher prices 7 What should the cleaning staff do if they find a valuable item in a room? a Keep it as a memento b Take it to the reception and register it as a lost item c Throw it away 8 What tool helps in planning and organizing administrative tasks? a Schedule sheet b Daily menu c Project management applications 9 What is a common preventive maintenance in hotel rooms? a Repairing appliances b Inspection and replacement of air conditioning filters c Carpet cleaning 10 What document is necessary when hiring a new employee? a Purchase invoice b Social security enrollment form c Product catalog
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