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Video Quiz

EWTEC1 Meeting a Customer

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

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If you wish, you can download a demo game here and test its integration:

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EWTEC1 Meeting a Customer

Video Quiz

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About this activity

Watch the video and answer the questions

Created by

Patricia Machado
Patricia Machado
United States

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EWTEC1 Meeting a Customer
 

EWTEC1 Meeting a CustomerOnline version

Watch the video and answer the questions

by Patricia Machado
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1

What does the customer need help with?

Select one or more answers

2

When someone asks for your help with a problem, you should answer...

Select one or more answers

3

What is the customer's name?

Select one or more answers

4

If the customer were a man, which word should the technician have used instead of 'Ma'am?'

Select one or more answers

5

To which question do we answer 'I am fine?'

Select one or more answers
 
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