EWTEC5 Version and Model1Online version Watch the video and answer the questions by Patricia Machado 1 Why does the customer speak to the technician? Select one or more answers a He has problems with his computer. b He has problems with the password. c He has problems with the WiFi. d He has problems with his email. 2 What information does Rebecca need from the customer? Select one or more answers a authentication information b device and network type c troubleshooting information d network name 3 The technician asks for the model number of the.... Select one or more answers a laptop b WiFi c operating system d router 4 What is the model of the router? Select one or more answers a Thompson JT800 b Thompson GD800 c Windows 7 d Thompson GD8 5 What does the technician mean by "authentication information?" Select one or more answers a operating system b network name c username and password d TCP/IP settings