Matching Pairs Customer Service Expressions MatchOnline version Match common expressions for handling customer situations. by Dario Gonzalez 1 How can I help you? 2 I understand your concern. 3 I'm sorry for the inconvenience. 4 Can I take your order? 5 Is there anything else? 6 Thank you for your feedback. 7 Please wait a moment. 8 Let me check that for you. Asking for patience. Taking a customer's request. Offering assistance. Offering to find information. Checking for additional needs. Appreciating customer input. Acknowledging a customer's feelings. Apologizing for a problem.