Matching Pairs Customer Service Expressions MatchOnline version Match common expressions for handling customer situations. by Dario Gonzalez 1 I'm sorry for the inconvenience. 2 Can I take your order? 3 Is there anything else? 4 Thank you for your feedback. 5 How can I help you? 6 I understand your concern. 7 Let me check that for you. 8 Please wait a moment. Checking for additional needs. Apologizing for a problem. Asking for patience. Appreciating customer input. Offering assistance. Acknowledging a customer's feelings. Offering to find information. Taking a customer's request.