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Froggy Jumps
Froggy Jumps

Quiz su ITIL

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Quiz su ITIL

Froggy Jumps

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About this activity

Metti alla prova le tue conoscenze su ITIL con questo quiz avvincente!

Created by

Rio Firmansyah
Rio Firmansyah
Indonesia

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Quiz su ITIL
 

Froggy Jumps

Quiz su ITILOnline version

Metti alla prova le tue conoscenze su ITIL con questo quiz avvincente!

by Rio Firmansyah
1

bagai mana cara mengatur nafas saat joging

2

Qual è l'obiettivo principale di ITIL?

3

Quale delle seguenti è una fase del ciclo di vita dei servizi ITIL?

4

In ITIL, cosa si intende per 'incident'?

5

Quale processo ITIL si occupa della gestione dei cambiamenti?

6

Qual è il focus principale del Service Strategy in ITIL?

7

Quale documento è fondamentale per la gestione dei servizi in ITIL?

8

Quale fase del ciclo di vita dei servizi ITIL si occupa della valutazione dei servizi esistenti?

9

In ITIL, cosa rappresenta il termine 'problem'?

10

Quale delle seguenti pratiche è parte della Service Operation in ITIL?

 
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