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ACTIVIDAD 3

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About this activity

POR FAVOR RESPONDER SI O NO SEGUN CORREPONDA CON EL ENUNCIADO.

Created by

Isabella
Isabella
Colombia

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ACTIVIDAD 3
 

ACTIVIDAD 3Online version

POR FAVOR RESPONDER SI O NO SEGUN CORREPONDA CON EL ENUNCIADO.

by Isabella
1

LAS OBJECIONES SON DUDAS O PREOCUPACIONES DE LOS CLIENTES ANTES DE COMPRAR UN PRODUCRO O UN SERVICIO?

2

1.LAS OBJECIONES NO SON UNA OPORTUNIDAD PARA COMPRENDER MEJOR LAS NECESIDADES DEL CLIENTEY OFRCER SOLUCIONES PERSONALIZADAS ?

3

ALGUNOS DE LOS TIPOS DE CLIENTES SON : NEUTRAL,SATISFECHO E INSATISFECHO?

4

DOS DE LOS ELEMENTOS NECESARIOS PARA EL MANEJO DE LAS OBJECIONES SON ESCUCHAR ACTIVAMENTE Y MANTENER UNA ACTITUD POSITIVA Y SERENA?

5

UNA ESTRATEGIA PARA SUPERAR LAS OBJECIONES ES UTILIZAR EL METODO SI PERO ..... ?

6

LA EXPERIENCIA DIGITAL DEL CLIENTE IMPLICA LA INTERACCION CON MARCAS A TRAVÉS DE DISPOSITIVOS Y PLATAFORMAS?

7

LA EXPERIENCIA ONMICANAL Y LA PERSONALIZACIÓN DEL CONTENIHACDO HACEN DE PARTE DE LAS TECNICAS DE ACERCAIENTO PERSONALIZADAS?

8

LAS PREGUNTAS ABIERTAS , LAS DE SONDEO Y LAS DE CIERRE NO HACEN PARTE DE LAS TECNICAS PARA DESCUBRIR NECESIDADES OCULTAS DE LOS CLIENTES?

9

LOS CHABOTS Y LA AUTOMATIZACION SON CLAVE EN EL USO DE LA INTELIGENCIA ARTIFICIAL

10

LAS TECNICAS D ACERCAMIENTO Y CUESTIONAMIENTO FACILITAN LA INTERACIÓN CON EL CLIENTE?

 
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