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Froggy Jumps
Froggy Jumps

Desafío de Soporte Técnico a Distancia

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Desafío de Soporte Técnico a Distancia

Froggy Jumps

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About this activity

Pon a prueba tus conocimientos sobre el soporte técnico a distancia con este divertido quiz.

Created by

Paola Avendaño Osorio
Paola Avendaño Osorio
Mexico

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Desafío de Soporte Técnico a Distancia
 

Froggy Jumps

Desafío de Soporte Técnico a DistanciaOnline version

Pon a prueba tus conocimientos sobre el soporte técnico a distancia con este divertido quiz.

by Paola Avendaño Osorio
1

¿Cuál es el objetivo principal del soporte técnico a distancia?

2

¿Qué herramienta es comúnmente utilizada en el soporte técnico a distancia?

3

¿Cuál es una ventaja del soporte técnico a distancia?

4

¿Qué habilidad es crucial para un técnico de soporte a distancia?

5

¿Qué tipo de problemas se pueden resolver a distancia?

6

¿Qué protocolo se utiliza a menudo en el soporte técnico a distancia?

7

¿Qué es un ticket de soporte?

8

¿Cuál es un desafío del soporte técnico a distancia?

9

¿Qué se debe hacer antes de iniciar una sesión de soporte a distancia?

10

¿Qué es un software de gestión de tickets?

 
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