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Froggy Jumps
Froggy Jumps

Soporte técnico a distancia

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Soporte técnico a distancia

Froggy Jumps

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About this activity

10 preguntas relacionadas con soporte técnico a distancia y sus respuestas

Created by

yael david ramos cruz
yael david ramos cruz
Mexico

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Soporte técnico a distancia
 

Froggy Jumps

Soporte técnico a distanciaOnline version

10 preguntas relacionadas con soporte técnico a distancia y sus respuestas

by yael david ramos cruz
1

¿Qué se necesita para brindar soporte técnico a distancia?

2

¿Qué software permite controlar un equipo de forma remota?

3

¿Qué acción es clave antes de iniciar el soporte remoto?

4

¿Cuál es una ventaja del soporte técnico a distancia?

5

¿Cuál es un riesgo del soporte técnico remoto?

6

¿Qué herramienta se usa para comunicarse con el usuario?

7

¿Qué problema se puede solucionar con soporte remoto?

8

¿Qué protocolo permite acceso remoto en Windows?

9

¿Qué precaución debe tomar el usuario antes de aceptar soporte remoto?

10

¿Qué acción debe realizar el técnico al finalizar el soporte?

 
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