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Froggy Jumps
Froggy Jumps

Somos Telmex y nos comprometemos con el cliente

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Somos Telmex y nos comprometemos con el cliente

Froggy Jumps

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About this activity

Repaso del día 2 del taller

Created by

Enrique Araiza Montes de Oca
Enrique Araiza Montes de Oca
Mexico

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Somos Telmex y nos comprometemos con el cliente
 

Froggy Jumps

Somos Telmex y nos comprometemos con el clienteOnline version

Repaso del día 2 del taller

by Enrique Araiza Montes de Oca
1

De acuerdo a la división de Pisa gráfico, ¿en qué opción puedo verificar las quejas y órdenes de servicio?

2

De acuerdo a la división de Pisa gráfico, ¿en dónde se pueden realizar las diferentes tareas y verificar los servicios activos en la línea?

3

De acuerdo a la división de Pisa gráfico, ¿en qué parte se verifica la oferta ideal y se pueden realizar diferentes acciones o movimientos en la línea del cliente?

4

De acuerdo a la división de Pisa gráfico, ¿en qué parte se puede cambiar la secuencia del número del cliente?

5

Significado de PISA

6

Pantalla de Pisa Verde que es utilizada para conocer al cliente en donde se puede consultar hasta 37 comandos

7

¿Qué función dentro de información del cliente de Pisa Verde permite anexar notas de los movimientos e información relevante?

8

¿Qué función dentro de información del cliente de Pisa Verde permite la realización de convenios de pago?

9

¿Qué función dentro de información del cliente de Pisa Verde permite verificar la dirección y el tipo de servicio del cliente?

10

¿Qué función dentro de información del cliente de PISA verde permite identificar los códigos que conforman el paquete o servicio del cliente?

 
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