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Crossword Puzzle
Crossword Puzzle

CUCIGRAMA DE ATENCION AL CLIENTE

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CUCIGRAMA DE ATENCION AL CLIENTE

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About this activity

Proceso para atender y resolver las necesidades de los clientes y cumplir los objetivos de la empresa

Created by

Lesli Sanchez
Lesli Sanchez
Colombia

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CUCIGRAMA DE ATENCION AL CLIENTE
 

Crossword Puzzle

CUCIGRAMA DE ATENCION AL CLIENTEOnline version

Proceso para atender y resolver las necesidades de los clientes y cumplir los objetivos de la empresa

by Lesli Sanchez
1

Programa de conversación artificial

2

Gestion de relaciones con el cliente

3

Centro de atención telefónica

4

Sistema de gestión de llamadas

5

Proceso de negocio externo

6

Proceso de conocimiento externo

7

Acuerdo de servicio entre proveedor y clientes

8

Respuesta de voz interactiva

9

Atención al cliente a través de múltiples canales

10

Marketing que busca contactar a clientes directamente

11

Es una estrategia que se enfoca en atraer a los clientes mediante contenido valioso

12

Controlador automático de llamadas

13

Identificador de numero de llamadas

14

Subcontratacion de servicios a empresas externas

15

Procesos de escribir secuencias de comando para automatizar tareas

6
8
14
4
13
15
12
2
3
11
5
1
10
7
 
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