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Quiz sobre Gestión de FPQRS

Froggy Jumps

(2)
Played 29

About this activity

Pon a prueba tus conocimientos sobre la gestión de FPQRS con este divertido quiz.

Created by

Colombia

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Quiz sobre Gestión de FPQRS
 

Froggy Jumps

Quiz sobre Gestión de FPQRSOnline version

Pon a prueba tus conocimientos sobre la gestión de FPQRS con este divertido quiz.

by Vanessa Luna
1

¿Qué significa FPQRS?

2

¿Cuál es el objetivo principal de la gestión de FPQRS?

3

¿De quién es la responsabilidad de gestionar las FPQRS?

4

¿Con qué canales contamos para que los clientes radiquen sus FPQRS

5

¿Cuál es el marco jurídico que regula las FPQRS?

6

¿Qué se debe hacer después de recibir un FPQRS?

7

¿Cuál es un indicador clave en la gestión de FPQRS?

8

¿Cómo deben ser las respuestas que brindo?

9

¿Qué se busca fomentar a través de las sugerencias en FPQRS?

10

¿Qué aspecto es crucial en la comunicación de FPQRS?

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