AT Need Call Script Quiz

Froggy Jumps

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About this activity

Test your knowledge on the AT Need Call Script with this fun quiz!

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Tracy

United Kingdom

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1	Tracy March 19, 2025	% 20	01:05

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Froggy Jumps AT Need Call Script QuizOnline version Test your knowledge on the AT Need Call Script with this fun quiz! by Tracy 1 What is the primary purpose of the AT Need Call Script? a To sell products directly. b To guide conversations with clients needing assistance. c To collect personal data. 2 Which tone should be used during calls according to the script? a Empathetic and supportive. b Indifferent and casual. c Aggressive and demanding. 3 What should be the first step in the call according to the script? a Greet the client warmly. b Ask for their personal information. c Start with a sales pitch. 4 How should you handle a client's concerns as per the script? a Listen actively and address their concerns. b Place on hold or transfer to a manager. c Ignore their concerns, it's getting every word of the script covered that counts. 5 What tasks could be required after the call ? a Finding the plan on CRM b Calling applcant back to sell them a plan c Completing Crem1 form, invoice and hopsital release 6 What type of questions should be asked during the call? a Open-ended questions. b Leading questions. c Yes/no questions. 7 What should you avoid during the call? a Being polite. b Taking notes. c Using jargon or technical terms. 8 What order does the call script follow ? a Registration advice, checking payment, completing crem 1 b checking payment, completing crem 1, registration advice c completing crem 1, checking payment, regisration advice 9 How often should the script be reviewed for updates? a Every morning b Only when a new update is launched. c Regularly, to ensure relevance. 10 What is the recommended duration for the call? a As long as necessary to address needs. b Over 20 minutes, build rapport and promote Pure products. c Under 7 minutes, the faster the better.

Froggy Jumps

AT Need Call Script QuizOnline version

Test your knowledge on the AT Need Call Script with this fun quiz!

by Tracy

What is the primary purpose of the AT Need Call Script?

To sell products directly.

To guide conversations with clients needing assistance.

To collect personal data.

Which tone should be used during calls according to the script?

Empathetic and supportive.

Indifferent and casual.

Aggressive and demanding.

What should be the first step in the call according to the script?

Greet the client warmly.

Ask for their personal information.

Start with a sales pitch.

How should you handle a client's concerns as per the script?

Listen actively and address their concerns.

Place on hold or transfer to a manager.

Ignore their concerns, it's getting every word of the script covered that counts.

What tasks could be required after the call ?

Finding the plan on CRM

Calling applcant back to sell them a plan

Completing Crem1 form, invoice and hopsital release

What type of questions should be asked during the call?

Open-ended questions.

Leading questions.

Yes/no questions.

What should you avoid during the call?

Being polite.

Taking notes.

Using jargon or technical terms.

What order does the call script follow ?

Registration advice, checking payment, completing crem 1

checking payment, completing crem 1, registration advice

completing crem 1, checking payment, regisration advice

How often should the script be reviewed for updates?

Every morning

Only when a new update is launched.

Regularly, to ensure relevance.

What is the recommended duration for the call?

As long as necessary to address needs.

Over 20 minutes, build rapport and promote Pure products.

Under 7 minutes, the faster the better.

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

AT Need Call Script Quiz

Froggy Jumps

About this activity

Created by

Download the paper version to play

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AT Need Call Script QuizOnline version

by Tracy

What is the primary purpose of the AT Need Call Script?

Which tone should be used during calls according to the script?

What should be the first step in the call according to the script?

How should you handle a client's concerns as per the script?

What tasks could be required after the call ?

What type of questions should be asked during the call?

What should you avoid during the call?

What order does the call script follow ?

How often should the script be reviewed for updates?

What is the recommended duration for the call?

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