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Review of verbal communication techniques 1

Froggy Jumps

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Review of verbal communication techniques 1
 

Froggy Jumps

Review of verbal communication techniques 1Online version

Choose the correct answer.

by Nikolai Stepanov
1

The interviewer acts as a receiver and as a ... of messages.

2

Verbal techniques can be divided into non-directive and...

3

Non-directive techniques are used to communicate to the client that he has been listened to actively.

4

Directive techniques are also called...

5

Using influencing skills, the interviewer...

6

Directive techniques are more commonly used when the professional works with the interviewee in some way, and not only gathers information.

7

Influencing skills are particularly useful in job interviews.

8

The verbal and non-verbal messages of the expert should be consistent during the sessions.

9

Non-directive communication techniques use the reference system of the...

10

In paraphrasing, the interviewer repeats, in his or her own words, the emotional content of the interviewee's message.

11

With this technique, the interviewer offers a synthesis of what has been communicated over a period of time.

12

The summary should be done only by the interviewer.

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