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höfliche Umgangsformen im Kundenservice

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höfliche Umgangsformen im Kundenservice

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About this activity

In this game, players will determine whether various phrases are respectful and appropriate for customer service interactions. Answer ✅ for respectful phrases and ❌ for those that are not. Test your knowledge of customer service etiquette!

Created by

Deniz Özdedeoglu
Deniz Özdedeoglu
Germany

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höfliche Umgangsformen im Kundenservice
 

höfliche Umgangsformen im KundenserviceOnline version

In this game, players will determine whether various phrases are respectful and appropriate for customer service interactions. Answer ✅ for respectful phrases and ❌ for those that are not. Test your knowledge of customer service etiquette!

by Deniz Özdedeoglu
1

Ich hoffe, ich konnte Ihnen weiterhelfen.

2

Könnten Sie mir bitte helfen?

3

Das ist zu kompliziert.

4

Sie sind nicht mein Kunde.

5

Ich danke Ihnen für Ihre Geduld.

6

Darf ich Ihnen etwas anbieten?

7

Ich werde das nicht tun.

8

Das ist nicht mein Job.

9

Ich freue mich, Ihnen helfen zu können.

10

Ich bin nicht verantwortlich dafür.

11

Ich habe keine Zeit für Ihre Fragen.

12

Warum haben Sie das nicht früher gesagt?

13

Ich schätze Ihr Verständnis.

14

Das ist mir egal.

15

Das ist nicht mein Problem.

16

Ich kann Ihnen nicht helfen.

17

Es tut mir leid für die Unannehmlichkeiten.

18

Wie kann ich Ihnen behilflich sein?

19

Bitte zögern Sie nicht, mich zu kontaktieren.

20

Vielen Dank für Ihre Anfrage.

 
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