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Crossword Puzzle
Crossword Puzzle

Crucigrama de Atención al Cliente

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Crucigrama de Atención al Cliente

Crossword Puzzle

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About this activity

Explora términos clave relacionados con la gestión de problemas de usuarios.

Created by

elizabeth cespedes vallejo
elizabeth cespedes vallejo
Dominican Republic

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Crucigrama de Atención al Cliente
 

Crossword Puzzle

Crucigrama de Atención al ClienteOnline version

Explora términos clave relacionados con la gestión de problemas de usuarios.

by elizabeth cespedes vallejo
1

Evento inesperado que interfiere con el servicio normal.

2

Respuesta o método para resolver un problema específico.

3

Persona o entidad que utiliza servicios o productos ofrecidos.

4

Documento que detalla un problema o situación que requiere atención.

5

Proceso de monitoreo de un problema hasta su resolución.

6

Ayuda proporcionada a los usuarios para resolver sus inconvenientes.

7

Acción de contestar a una consulta o problema planteado.

8

Estado de contento del cliente tras recibir un servicio adecuado.

3
8
1
5
7
6
4
2
1

Evento no deseado que interfiere con el servicio o producto ofrecido.

2

Respuesta o método para resolver un problema o situación complicada.

3

Persona o entidad que recibe servicios o productos de una empresa.

4

Servicio proporcionado a los clientes para resolver sus dudas o problemas.

5

Queja formal presentada por un cliente debido a insatisfacción con un servicio o producto.

6

Proceso de monitoreo y evaluación de la resolución de un problema planteado por el cliente.

7

Estado de contento o cumplimiento de las expectativas del cliente respecto a un servicio.

8

Acción de contestar a una consulta o queja presentada por un cliente.

7
5
1
3
2
6
8
 
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