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Relaciones Humanas y Servicio al cliente

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Created by

kiayra
kiayra
Dominican Republic

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Relaciones Humanas y Servicio al cliente
 

Relaciones Humanas y Servicio al clienteOnline version

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by kiayra
1

Las relaciones humanas se basan principalmente en los vínculos.

2

La lealtad es la capacidad de reconocer, apreciar y valorar a los otros teniendo en cuenta que todos somos válidos.

3

Lealtad: Es un valor que se relaciona con la formación de carácter

4

El temperamento es la peculiaridad e intensidad individual de los afectos psíquicos y de la estructura dominante de humor y motivación.

5

Los temperamentos son 8

6

Según la clasificación de Hipócrates existen cuatro tipos de temperamentos Temperamento sanguíneo, Temperamento flemático, temperamento melancólico. temperamento colérico.

7

La personalidad puede sintetizarse como el conjunto de características o patrón de sentimientos, emociones y pensamientos ligados al comportamiento.

8

Las relaciones con los demás son fundamentales para formar nuestra autoestima.

9

Los clientes externos son aquellas personas que pagan y utilizan los servicios de una empresa.

10

El cliente interno, el cual tiene una relación con la organización sin necesidad de consumir el producto

 
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