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Empowerment

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Empowerment

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About this activity

Introducción al concepto empowerment

Created by

John Francisco Ramírez Jiménez
John Francisco Ramírez Jiménez
Costa Rica

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EmpowermentOnline version

Introducción al concepto empowerment

by John Francisco Ramírez Jiménez
1

relaciones empowerment decisiones organización

El conlleva introducir el poder y la toma de hasta los niveles inferiores de la , llevando así a mejorar las con los clientes y a acelerar la resolución de las
quejas que éstos pudieran tener .

2

organizaciones proceso funciones empowerment

El camino hacia el empowerment
Es necesario definir las con claridad antes del de transformación y durante éste . Las necesitan entre 15 meses y 5 años para completar las etapas del , y se necesita un alto nivel de ayuda , compromiso y apoyo para llevar a cabo el proyecto .

3

trabajo descripción autonomía trabajadores conocimientos compromiso responsabilidad habilidades autoridad

El empowerment aumenta la pero también el , la y la de los . Además , facilita la adquisición de nuevas y más allá de los estrictamente requeridos en la del puesto de .

 
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