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Froggy Jumps
Froggy Jumps

Servicio al Cliente

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Servicio al Cliente

Froggy Jumps

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About this activity

Pon a prueba tus conocimientos sobre el servicio al cliente con este divertido quiz.

Created by

YES BECA
YES BECA
Mexico

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Servicio al Cliente
 

Froggy Jumps

Servicio al ClienteOnline version

Pon a prueba tus conocimientos sobre el servicio al cliente con este divertido quiz.

by YES BECA
1

¿Cuál es el objetivo principal del servicio al cliente?

2

¿Qué es la atención al cliente proactiva?

3

¿Qué herramienta se utiliza para medir la satisfacción del cliente?

4

¿Qué significa 'feedback' en el servicio al cliente?

5

¿Cuál es una habilidad clave en el servicio al cliente?

6

¿Qué es un 'ticket' en el servicio al cliente?

7

¿Qué significa 'omnicanal' en el servicio al cliente?

8

¿Cuál es una estrategia para manejar quejas de clientes?

9

¿Qué es la fidelización del cliente?

10

¿Qué papel juega la comunicación en el servicio al cliente?

 
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