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Mots Clés de l'Écoute Active

Crossword Puzzle

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About this activity

Explorez les concepts essentiels liés à la communication et à la compréhension mutuelle.

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France

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Mots Clés de l'Écoute Active
 

Crossword Puzzle

Mots Clés de l'Écoute ActiveOnline version

Explorez les concepts essentiels liés à la communication et à la compréhension mutuelle.

by Céline LALET
1

Capacité à comprendre et à partager les sentiments d'autrui.

2

Processus de penser attentivement à ce qui a été dit.

3

Reconnaissance de la légitimité des émotions ou des opinions d'une autre personne.

4

Absence de parole, permettant à l'autre de s'exprimer pleinement.

5

Technique d'interroger pour clarifier ou approfondir la discussion.

6

Retour d'information sur ce qui a été dit, pour encourager la communication.

7

Focalisation de l'attention sur l'interlocuteur et son message.

8

Synthèse des points clés d'une conversation pour assurer la compréhension.

9

Action de redire avec ses propres mots les propos de l'interlocuteur

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