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Desafío del Customer Journey

Froggy Jumps

Played 34

About this activity

Pon a prueba tus conocimientos sobre el customer journey en marketing digital.

Created by

Guatemala

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Desafío del Customer Journey
 

Froggy Jumps

Desafío del Customer JourneyOnline version

Pon a prueba tus conocimientos sobre el customer journey en marketing digital.

by Wendy Susana Acevedo
1

¿Qué es el customer journey?

2

¿Cuál es la primera etapa del customer journey?

3

En la etapa de consideración, ¿qué busca el cliente?

4

¿Qué herramienta es clave en la etapa de decisión?

5

¿Qué se busca en la etapa de fidelización?

6

¿Qué acción es importante en la etapa de conciencia?

7

¿Qué se evalúa en la etapa de post-compra?

8

¿Cuál es un objetivo del marketing digital en el customer journey?

9

¿Qué tipo de contenido es efectivo en la etapa de consideración?

10

¿Qué se debe hacer en la etapa de fidelización?

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