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FUNDAMENTOS DE SERVICIO DREPA

Froggy Jumps

(6)
Played 55

About this activity

Pon a prueba tus conocimientos sobre FUNDAMENTOS DE SERVICIO DREPA.

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Mexico

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FUNDAMENTOS DE SERVICIO DREPA
 

Froggy Jumps

FUNDAMENTOS DE SERVICIO DREPAOnline version

Pon a prueba tus conocimientos sobre FUNDAMENTOS DE SERVICIO DREPA.

by Erika Amayrani
1

Fundamento de servicio DREPA que hace referencia a reconocer las preferencias individuales de nuestros huéspedes

2

Escucho activamente las preocupaciones de los huéspedes y actúo rápidamente para resolver los problemas.

3

Fundamento de Servicio DREPA #19 Imagen Profesional

4

Dar la bienvenida cálida con una SONRISA genuina, ofreciendo ayuda y proporcionando información sobre los servicios del hotel.

5

Se un embajador del Hotel tanto dentro como fuera del lugar de trabajo.

6

Fomento el uso de un lenguaje amable, tono de voz amistoso y actitudes optimistas, entre colaboradores y huéspedes.

7

La palabra NO lo tengo, NO hay, NO es posible debe salir de nuestro vocabulario, siempre ofrecemos alternativas u opciones.

8

Fundamento de Servicio DREPA #16 Cultura de Excelencia

9

A qué fundamento hace referencia la siguiente imagen

10

¡Ventas somos todos! ¡Involúcrate en conocer tu presupuesto para que participemos activamente en alcanzar los objetivos juntos!

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