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¿Qué tanto sabes de calidad?

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Ecuador

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¿Qué tanto sabes de calidad?
 

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¿Qué tanto sabes de calidad?Online version

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by Cristian Xavier
1

cliente

La calidad consiste en satisfacer las necesidades del mediante procesos bien gestionados .

2

continua mejora

El principio de implica buscar siempre nuevas formas de hacer las cosas mejor .

3

Deming

* * propuso un ciclo de mejora conocido como PHVA .

4

Ishikawa

El diagrama de causa - efecto fue creado por * * .

5

Crosby

Para * * , la calidad significa hacer las cosas bien a la primera .

6

Juran

* * planteó la trilogía : planificación , control y mejora .

7

procesos en basado

El enfoque * * permite una gestión más eficiente de las actividades .

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