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Froggy Jumps
Froggy Jumps

Estas listo para atender al cliente?

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Estas listo para atender al cliente?

Froggy Jumps

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About this activity

Si llegas a la meta estas preparado para atender al cliente

Created by

Hugo Altamirano
Hugo Altamirano
Ecuador

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Estas listo para atender al cliente?
 

Froggy Jumps

Estas listo para atender al cliente?Online version

Si llegas a la meta estas preparado para atender al cliente

by Hugo Altamirano
1

¿Qué es lo más importante al atender a un cliente?

2

¿Cuál de estas frases refleja una buena actitud de servicio?

3

¿Qué significa empatía en el servicio al cliente?

4

¿Qué se debe hacer cuando un cliente está molesto?

5

¿Cuál es la mejor forma de cerrar una interacción con un cliente?

6

¿Qué es un cliente interno?

7

¿Qué herramienta es fundamental para medir la satisfacción del cliente?

8

¿Qué actitud debe evitar un buen servidor al cliente?

9

¿Cuál de las siguientes acciones ayuda a fidelizar a un cliente?

10

¿Qué es la “primera impresión” en el servicio al cliente?

 
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