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Juego de Llenar los Espacios: Características del Servicio Humanizado

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Juego de Llenar los Espacios: Características del Servicio Humanizado

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Completa los espacios en blanco sobre las características clave del servicio humanizado.

Created by

Centro Clínico y Diagnostico
Centro Clínico y Diagnostico
Dominican Republic

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Juego de Llenar los Espacios: Características del Servicio Humanizado
 

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Juego de Llenar los Espacios: Características del Servicio HumanizadoOnline version

Completa los espacios en blanco sobre las características clave del servicio humanizado.

by Centro Clínico y Diagnostico
1

Confianza Disponibilidad Agilidad Accesibilidad Cortesía Competencia Comunicación

Características del servicio : : El grado con que un servicio está disponible , siempre que los clientes necesitan . : El grado con que los clientes en general consiguen contactar al proveedor en el período en que está disponible . : El grado con que el prestador del servicio demuestra un comportamiento cortés y profesional . : El grado con que una unidad de atención rápidamente satisface la solicitud de los clientes . : El grado con que el prestador del servicio demuestra poseer las habilidades para prestar el servicio prometido , de manera precisa y confiable . : El grado con que el prestador del servicio demuestra poseer las habilidades y los conocimientos necesarios para prestar el servicio . : El grado con que el personal se comunica con sus clientes , compañeros , público , etc . a través de un lenguaje , simple , claro y de fácil entendimiento .

 
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