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Froggy Jumps
Froggy Jumps

Gamificación Empatía

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Gamificación Empatía

Froggy Jumps

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About this activity

colocamos a prueba nuestros conocimientos.

Created by

Nini Bermudez • Campus
Nini Bermudez • Campus
United Kingdom

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Gamificación Empatía
 

Froggy Jumps

Gamificación EmpatíaOnline version

colocamos a prueba nuestros conocimientos.

by Nini Bermudez • Campus
1

¿Qué es la empatía?

2

¿Como colocarnos en la posición del cliente?

3

¿Cuando una persona llega a un establecimiento y no encuentra lo que necesita que emoción expresa?

4

¿Cuando buscamos un producto o servicio de primera necesidad que es lo mas importante?

5

¿Qué papel juega la empatía en las relaciones con los clientes?

6

¿Cuál es el resultado cuando aplicamos la empatía ?

7

¿Con la intensión de comprar una cartera ingreso a la tienda se el precio y al momento de pagar me dicen que tengo el 50% de descuento que emoción expresa el cliente?

8

Ingreso a una tienda pido un alimento, pero a la hora de pagar me dicen en el punto de pago que solo reciben pago en efectivo. ¿que emoción manifiesta la persona

 
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