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Desafío de Administración y Servicio al Cliente

Froggy Jumps

(2)
Played 30

About this activity

Pon a prueba tus conocimientos sobre administración y servicio al cliente con enfoque en contabilidad y finanzas.

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Colombia

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Desafío de Administración y Servicio al Cliente
 

Froggy Jumps

Desafío de Administración y Servicio al ClienteOnline version

Pon a prueba tus conocimientos sobre administración y servicio al cliente con enfoque en contabilidad y finanzas.

by Isabel Leon
1

¿Cuál es el objetivo principal de la administración en el servicio al cliente?

2

¿Cual de las siguientes no pertenece a las teorias clasicas?

3

¿Qué herramienta se utiliza para medir la satisfacción del cliente?

4

¿Cuál es un principio fundamental de la contabilidad en la administración?

5

¿Qué es el enfoque de finanzas en el servicio al cliente?

6

¿Qué aspecto es crucial para mantener la lealtad del cliente?

7

¿Qué se debe evaluar para mejorar el servicio al cliente?

8

¿Qúe es la SFC?

9

La ley 1480 de 2011 se refiere a:

10

¿Qué no tiene un software en una empresa?

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