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Crossword Puzzle
Crossword Puzzle

CONCEPTOS DE CALIDAD

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CONCEPTOS DE CALIDAD

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About this activity

Por medio de esta actividad podrás recordar algunos conceptos de calidad.

Created by

Shirley Flórez Osorio
Shirley Flórez Osorio
Colombia

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Crossword Puzzle

CONCEPTOS DE CALIDADOnline version

Por medio de esta actividad podrás recordar algunos conceptos de calidad.

by Shirley Flórez Osorio
1

Son manifestaciones de satisfacción con la labor y los servicios que se prestan en el Colegio

2

es un conjuntode procesos relacionados, que favorecen el desarrollo de la institución educativa en la gestión directiva, académica, comunitaria y administrativa-financiera

3

son las unidades de medida con las cuales se verificará el desempeño del proceso

4

son propuestas que tienen el fin de mejorar los servicios que presta el Colegio

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Son la razón de ser de la Institución. Son Procesos involucrados directamente en la transformación para la realización del producto o servicio que el cliente desea

6

Es la suma de tareas, normalmente se agrupan en un procedimiento para facilitar su gestión

7

Beneficiario de los productos que resultan de la ejecución de un proceso

8

conjunto o serie de actividades, eventos o acciones interrelacionadas que permiten alcanzar un objetivo específico

9

Conjunto de acciones que tienen como objetivo satisfacer los intereses y las necesidades de los usuarios

10

son expresiones que tienen el propósito de dar a conocer una inconformidad con el servicio que presta el Colegio

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