Merge Accounts Quiz

Froggy Jumps

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About this activity

Test your knowledge on merging accounts with this fun quiz!

Created by

Alejandra Leon

Colombia

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1	harold October 29, 2025	% 100	00:59
2	Mikol October 29, 2025	% 100	02:18
3	Ana Sofia June 6, 2025	% 100	02:37
4	Jacob June 6, 2025	% 100	03:19
5	Santi B October 29, 2025	% 86	01:01
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8	violetaaaa September 17, 2025	% 86	01:23
9	serch September 17, 2025	% 86	01:48
10	Alejandra Leon April 28, 2025	% 86	01:49

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Froggy Jumps Merge Accounts QuizOnline version Test your knowledge on merging accounts with this fun quiz! by Alejandra Leon 1 What does it mean if the same Patient has more than one MRN? a There are multiple records for a single patient b The are multiple orders for a single patient c The patient has a previous positive test from Cologuard 2 What does LOT look for to determine if a new order/encounter is meant for an existing patient? a Exact First and Last name and DOB b Exact Phone Number, Address and Email c All of the above 3 Based on what LOT is looking for, 3 total pieces of information must match before adding a new order/encounter to a Patient's account. What are the 2 pieces of information that are REQUIRED to match before matching a third? a Phone and Address b Name and DOB c Address and DOB 4 In these Mark for Merge scenarios, why can't we just ask a Patient "Is your old address 123 Main St?" a They probably still live there and our LOT team just entered something wrong b This would go against HIPAA best practices c We do not have access to their documents and wouldn't be able to see a previous address 5 Look up your Ahmed Patient. What do you notice is different about both of the Patient's demographic information? Select all that apply. a Phone and Address b Full name and DOB c DOB, Phone number and Address 6 We need to add a Merge Patient Accounts CRM to both Patient's accounts a True b False c 7 Which questions could we use to ask Ahmed Patient about this issue? a Have you ever had the number of 608-840-1258? b Have you ever completed a Cologuard test or had a Cologuard test previously ordered for you? c Have you always lived at this address?

Froggy Jumps

Merge Accounts QuizOnline version

Test your knowledge on merging accounts with this fun quiz!

by Alejandra Leon

What does it mean if the same Patient has more than one MRN?

There are multiple records for a single patient

The are multiple orders for a single patient

The patient has a previous positive test from Cologuard

What does LOT look for to determine if a new order/encounter is meant for an existing patient?

Exact First and Last name and DOB

Exact Phone Number, Address and Email

All of the above

Based on what LOT is looking for, 3 total pieces of information must match before adding a new order/encounter to a Patient's account. What are the 2 pieces of information that are REQUIRED to match before matching a third?

Phone and Address

Name and DOB

Address and DOB

In these Mark for Merge scenarios, why can't we just ask a Patient "Is your old address 123 Main St?"

They probably still live there and our LOT team just entered something wrong

This would go against HIPAA best practices

We do not have access to their documents and wouldn't be able to see a previous address

Look up your Ahmed Patient. What do you notice is different about both of the Patient's demographic information? Select all that apply.

Phone and Address

Full name and DOB

DOB, Phone number and Address

We need to add a Merge Patient Accounts CRM to both Patient's accounts

True

False

Which questions could we use to ask Ahmed Patient about this issue?

Have you ever had the number of 608-840-1258?

Have you ever completed a Cologuard test or had a Cologuard test previously ordered for you?

Have you always lived at this address?

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Merge Accounts Quiz

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Froggy Jumps

Merge Accounts QuizOnline version

by Alejandra Leon

What does it mean if the same Patient has more than one MRN?

What does LOT look for to determine if a new order/encounter is meant for an existing patient?

Based on what LOT is looking for, 3 total pieces of information must match before adding a new order/encounter to a Patient's account. What are the 2 pieces of information that are REQUIRED to match before matching a third?

In these Mark for Merge scenarios, why can't we just ask a Patient "Is your old address 123 Main St?"

Look up your Ahmed Patient. What do you notice is different about both of the Patient's demographic information? Select all that apply.

We need to add a Merge Patient Accounts CRM to both Patient's accounts

Which questions could we use to ask Ahmed Patient about this issue?

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