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Crucigrama sobre ITIL V1

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Crucigrama sobre ITIL V1

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About this activity

Explora los conceptos clave de la gestión de servicios en esta actividad de palabras cruzadas.

Created by

ANDRES FELIPE AGUILAR TORRES
ANDRES FELIPE AGUILAR TORRES
Colombia

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Crucigrama sobre ITIL V1
 

Crossword Puzzle

Crucigrama sobre ITIL V1Online version

Explora los conceptos clave de la gestión de servicios en esta actividad de palabras cruzadas.

by ANDRES FELIPE AGUILAR TORRES
1

Restaura el servicio tras una interrupción

2

Investiga causas raíz de incidentes

3

Asegura el cumplimiento de acuerdos de calidad

4

Asegura que los servicios estén accesibles

5

registra y mantiene información de los activos de TI

6

controla modificaciones en la infraestructura de TI

7

mantiene servicios críticos ante desastres

8

¿Qué es un proceso ITIL?

9

¿Se utilizan procesos en ITIL v1?

3
8
5
4
9
1
7
2
6
 
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