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Crossword Puzzle
Crossword Puzzle

Crucigrama Comunicación Asertiva

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If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Crucigrama Comunicación Asertiva

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About this activity

Explora términos clave relacionados con la experiencia y el servicio al consumidor.

Created by

Karen Jaimes
Karen Jaimes
Colombia

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Crucigrama Comunicación Asertiva
 

Crossword Puzzle

Crucigrama Comunicación AsertivaOnline version

Explora términos clave relacionados con la experiencia y el servicio al consumidor.

by Karen Jaimes
1

Forma de expresar ideas, opiniones, necesidades o sentimientos de manera clara y directa sin herir a los demas.

2

Reconocimiento y valoración de los derechos, opiniones y diferencias de los demás.

3

Comunicarse sin expresar claramente las propias ideas, deseos o necesidades, cediendo fácilmente ante los demás.

4

Expresarse de forma dominante, ofensiva o impositiva, sin considerar los sentimientos ni derechos de los demás.

5

Acción de prestar atención activa al interlocutor.

6

Seguridad en uno mismo al comunicar.

7

Intercambio de ideas donde ambas partes se escuchan.

8

Capacidad para ponerse en el lugar del otro.

9

Cualidad de un mensaje bien expresado y fácil de entender.

10

Estados afectivos que se expresan de forma honesta y respetuosa.

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10
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3
 
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