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Froggy Jumps
Froggy Jumps

Konsep Dasar Komplain

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Konsep Dasar Komplain

Froggy Jumps

(6)
Played 36

About this activity

Uji pengetahuanmu tentang konsep dasar komplain.

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Indonesia

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Konsep Dasar Komplain
 

Froggy Jumps

Konsep Dasar KomplainOnline version

Uji pengetahuanmu tentang konsep dasar komplain.

by lucia yuniarti
1

Dalam menangani komplain, penting bagi petugas untuk menunjukkan empati. Bentuk empati yang paling tepat ditunjukkan dengan cara:

2

Apa yang sebaiknya dilakukan setelah mendengarkan komplain?

3

Pelanggan yang tidak menyampaikan komplain meskipun tidak puas., cenderung berhenti menggunakan layanan tanpa memberi masukan, dan berisiko besar untuk “hilang diam-diam. Pelanggan termasuk termasuk dalam tipe...

4

Mengapa komplin penting dalam pelayanan kesehatan?

5

Apa yang dimaksud dengan feedback dalam konteks komplin?

6

Apa yang menjadi indikator keberhasilan pengelolaan komplin?

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