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Froggy Jumps
Froggy Jumps

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Froggy Jumps

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About this activity

Pon a prueba tus conocimientos sobre las funciones del gerente de recepción.

Created by

Mexico

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Desafío de Recepción
 

Froggy Jumps

Desafío de RecepciónOnline version

Pon a prueba tus conocimientos sobre las funciones del gerente de recepción.

by Jose Antonio Gómez Mello
1

¿Cuál es una de las principales funciones del gerente de recepción?

2

¿Qué debe hacer el gerente de recepción en caso de quejas de los clientes?

3

¿Qué aspecto administrativo es clave para el gerente de recepción?

4

¿Cómo debe ser la comunicación del gerente de recepción?

5

¿Qué tipo de informes debe preparar el gerente de recepción?

6

¿Cuál es una responsabilidad del gerente de recepción en el check-in?

7

¿Qué debe fomentar el gerente de recepción entre su equipo?

8

¿Qué habilidad es crucial para un gerente de recepción?

9

¿Qué debe hacer el gerente de recepción ante un overbooking?

10

¿Qué tipo de atención debe brindar el gerente de recepción?

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