FLV Review Quiz Challenge

Froggy Jumps

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Test your knowledge on the FLV Review and see how much you really know!

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Beth Villa Castro

United States

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#	Player	Accuracy	time
1	Beth Villa Castro May 13, 2025	% 100	30:47

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FLV Review Quiz Challenge


Froggy Jumps FLV Review Quiz ChallengeOnline version Test your knowledge on the FLV Review and see how much you really know! by Beth Villa Castro 1 NI calling in and the policy cancelled eff today due to no response. Can we ... a Continue to review policy info b Advise Policy will remain cancel c Call Res to see if any accommodation can be made. 2 When creating a new FLV email to send proof list required. What mailbox do you select? a Verification b Policy Verify c Underwriting Free Look Verification 3 Flagged Driver does not need to be added: What auto text do you use? a flvd2 b flvdn c midn2 4 Flagged item required POP/BI limits. Insurance History validates BI limits but does not validate LOP. Should we... a Insurance History validates some of the POP info: Request proof of LOP b Insurance History validates all of the POP information needed: Proof not required c Insurance History validates some of the POP info: Request proof of LPS 5 POGA flagged item: Policy issued in FL & prior Progressive policy NC active/cancelled within 31 days/rewritten due to MOOS. Should we... a POGA satisfied b POGA not verified, Proof required. c Call 911 for assitance 6 When do we leave CLMP1 note? a When we get photos and registration but still missing flagged item. b Once All Proof Received c When we get photos only. 7 Policy cxl eff yesterday. NI calling in today inquire about the uw cxl due to no reponse. (No unsual activity on the policy) We can.... a Continue to review policy info b Advise Policy will remain cancel c Call Res to see if any accommodation can be made. 8 When do we issue UW 4? a Underwriting cancel notice already issued b Underwriting cancel has not been issued c After policy has already been cancelled. 9 If proof ONLY being requested for POP, HOP, Marital, & or residence insurance & UW cxl has been issued. What steps do we take? a Keep underwriting cancel notice and advise due date is cancel date. b Reinstate and issue memo that applies for the flagged item. c Send memo Underwriting 4 10 IBC FLV is complete what autotext do we use? a flv2 b flvdn c flv1 11 FLV call complete when would we remove the Processing Indicator? a Maritial Status flagged required: Remove Processing Indicator b Vehicle Photos/Reg required: Remove Processing Indicator c FLV complete no proof required: Remove Processing Indicator 12 When do we acknowledge outstanding follow up item on memo requesting customer to call us? a Agent calls in to inquire about FLV memo notice. b Customer calls & call drops during mid review/refuses to complete review & it's before due date. c Customer calls us before memo due date and proof not required. 13 Unacceptable risk is discovered during FLV review call. We should a Issue Underwriting 4 b Issue unacceptable risk cxl or underwriting cxl was already processed. Cancel remains c Underwriting cxl was already processed and FLV call complete. Rescind policy.

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FLV Review Quiz Challenge

Froggy Jumps

About this activity

Created by

Download the paper version to play

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FLV Review Quiz ChallengeOnline version

by Beth Villa Castro

NI calling in and the policy cancelled eff today due to no response. Can we ...

When creating a new FLV email to send proof list required. What mailbox do you select?

Flagged Driver does not need to be added: What auto text do you use?

Flagged item required POP/BI limits. Insurance History validates BI limits but does not validate LOP. Should we...

POGA flagged item: Policy issued in FL & prior Progressive policy NC active/cancelled within 31 days/rewritten due to MOOS. Should we...

When do we leave CLMP1 note?

Policy cxl eff yesterday. NI calling in today inquire about the uw cxl due to no reponse. (No unsual activity on the policy) We can....

When do we issue UW 4?

If proof ONLY being requested for POP, HOP, Marital, & or residence insurance & UW cxl has been issued. What steps do we take?

IBC FLV is complete what autotext do we use?

FLV call complete when would we remove the Processing Indicator?

When do we acknowledge outstanding follow up item on memo requesting customer to call us?

Unacceptable risk is discovered during FLV review call. We should