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Crossword Puzzle

Terminology

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Terminology

Crossword Puzzle

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About this activity

The in-house terminology we use at Call Dad!

Created by

Chelsea Maynard
Chelsea Maynard
United States

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Terminology
 

Crossword Puzzle

TerminologyOnline version

The in-house terminology we use at Call Dad!

by Chelsea Maynard
1

Cost to have our trained technicians find why the unit isn't working correctly

2

Members get 2 of these when part of our Family First Club. Preventative.

3

(3 words) Customer wants a maintenance without joining the Family First Club

4

A device that uses electricity to provide both heating and cooling to a building

5

When we clean ducts, we use this type of solution which kills bacteria, mold, or other contaminents

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The type of service we give our Family First Club members

7

Recommendation the tech provides to customers with the flat rate price associated

8

"We deliver fast, efficient solutions that eliminate ________ to homeowners across the Carolinas

9

(2 words) The techs provide a ____ ____ price for the repair, meaning the price includes labor, materials, and tax.

10

(2 words) We use these to schedule customers instead of giving an exact time when the tech will show up. We use these in case the job before the customers' runs a little over/short.

11

The name of our lovely AI assistant

12

The software company that provides us with the AI assistant

13

"My AC isn't working! I need help" Book a ____ call

14

Duke Leads, Anji Leads, Home Advisor leads, etc.

15

When a customer calls less than 30 days after we performed a service saying the same issue is persisting

16

(2 words) Outside sales team

17

"Our Comfort Advisor will provide you with a free, no obligation ____ to get your system replaced"

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