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EV_03_PRUEBA_CRUCIGRAMA

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EV_03_PRUEBA_CRUCIGRAMA

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About this activity

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Created by

Daphne Syrielle Cruz Rojas
Daphne Syrielle Cruz Rojas
Colombia

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EV_03_PRUEBA_CRUCIGRAMA
 

Crossword Puzzle

EV_03_PRUEBA_CRUCIGRAMAOnline version

Actividad

by Daphne Syrielle Cruz Rojas
1

Nivel de cumplimiento de las expectativas del cliente tras adquirir un producto o servicio. Se mide con encuestas, puntuaciones.

2

Porcentaje de clientes que una empresa mantiene durante un periodo determinado.

3

Instrumento de medición que traduce el rendimiento de acciones de marketing en datos comparables.

4

Proceso sistematico de recopilación y analisis de datos para cuantificar fenomenos de marketing

5

Es una medida cuantitativa o cualitativa usada para evaluar el desempeño de una actividad, proceso o estrategia.

6

Es la capacidad de una empresa para ofrecer productos o servicios que superen a los de la competencia en términos de valor para el cliente.

7

Es un conjunto de acciones predefinidas que se implementan en respuesta a eventos imprevistos que pueden afectar las operaciones de marketing.

8

se refiere a la confirmación de que una estrategia o táctica produce los resultados esperados

9

Es una revisión exhaustiva, sistemática e independiente de las actividades y estrategias de marketing de una empresa

10

Es el proceso de monitorear y evaluar las actividades de marketing para asegurar que se alineen con los objetivos estratégicos de la empresa.

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