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Froggy Jumps
Froggy Jumps

General Pay Monthly Quiz

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General Pay Monthly Quiz

Froggy Jumps

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This will help check the knowledge you have for Pay Monthly.

Created by

Siyabonga Moloi
Siyabonga Moloi
South Africa

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General Pay Monthly Quiz
 

Froggy Jumps

General Pay Monthly QuizOnline version

This will help check the knowledge you have for Pay Monthly.

by Siyabonga Moloi
1

What is the maximum length of any one call you make ______ minutes.

2

Interest Free handset instalments do not count towards the customer's monthly Spend Control Limit

3

By default, what will the spend limit be set to?

4

What are the different ways a customer can add an add on?

5

A customer wants to be resent their bill, what will you advise the them?

6

When a customer is moving to an Endless Plan, their carryover balances are expired/forfeited.

7

How many MSISDN's can a customer share their data with?

8

Name some prerequisites for joining 2degrees.

9

What system does Duty Incident Manager use to communicate to customer care?

10

What does DFA stand for?

11

If a customer is experiencing a bill shock, what should we do?

12

Can a customer trade-in their phone from overseas or another network?

13

How long can Full Credit Card, CCA, DDA reversal take?

14

How long does a payment made to the Tahi bank accounts?

15

What do you do if ATL is not available to speak to you?

 
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