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Froggy Jumps
Froggy Jumps

Desafío de Retroalimentación

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Desafío de Retroalimentación

Froggy Jumps

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About this activity

Pon a prueba tus conocimientos sobre el Manual de Atención al Ciudadano.

Created by

Oskr Cardozo
Oskr Cardozo
Colombia

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Desafío de Retroalimentación
 

Froggy Jumps

Desafío de RetroalimentaciónOnline version

Pon a prueba tus conocimientos sobre el Manual de Atención al Ciudadano.

by Oskr Cardozo
1

Comprender los sentimientos y emociones, intentando experimentar de forma objetiva y racional lo que siente la otra persona

2

Selecciones la resolución con la cual se crea el manual de atención y servicio ciudadano para la Policía Nacional.

3

¿Qué se busca fomentar en el personal según el manual?

4

¿Qué tipo de información se debe recopilar según el manual?

5

¿Cómo se debe manejar la retroalimentación negativa?

6

¿Qué se recomienda hacer con las sugerencias recibidas?

7

¿Cuál es un beneficio de aplicar la retroalimentación del manual?

8

¿Qué se debe evitar en la atención al ciudadano?

9

¿Qué herramienta se menciona para evaluar la atención al ciudadano?

10

¿Qué se debe hacer después de recibir retroalimentación?

 
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