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Sales responsibilities

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About this activity

COmplete the sentences with the correct words.

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Sales responsibilities
 

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Sales responsibilitiesOnline version

COmplete the sentences with the correct words.

by Cintia Lazarte
1

Setting Adapting Implementing leading Monitoring tailored Link Guarantee Building

Who are the players involved in sales management ?

The sales manager : leads and coordinates the teams to achieve a common goal .
The sales people : field teams who are in direct contact with customers and have a precise understanding of their expectations .
Management : they steer the company's overall strategy and set the broad guidelines .
Support functions such as marketing , after - sales service and logistics play a key role in sales performance , and particularly in customer satisfaction .

A sales manager is a professional with a wide range of responsibilities , including :
- and monitoring sales targets ;
- a sales team and it on a day - to - day basis ;
- a strategy to the target market ;
- sales performance using key performance indicators ( KPIs ) : number of sales , turnover , customer satisfaction rate and lead conversion rate ;
- to Essential sales performance KPIs
- to changes in the market and competitors' strategies ;
- optimum customer satisfaction .

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