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BR B1 Unit 13_VocabularyOnline version

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damage recall injury complaint misunderstanding refund fault breakdowns mistake down resolve

Sometimes , things don ? t go as planned . Machines stop working , people get hurt , or problems happen because of a or a misunderstanding . These situations are often called , and they can happen in many areas of life ? at home , at work , or during travel .

One common type of breakdown is when a machine or device goes . For example , if a computer stops working or a car engine suddenly stops , we say it has gone down . This often happens because of a , a defect , or even caused by an accident or poor maintenance .

Breakdowns can also involve people . For example , if someone is hurt in an accident , we talk about an . In communication , a can cause a serious breakdown in relationships or teamwork . This happens when one person says something , but the other person understands it the wrong way .

When a breakdown occurs , the first step is to find out the cause . Was it a failure of a part ? Was there a mistake during production or use ? Once the cause is clear , people try to the problem . In businesses , if a product doesn ? t work properly , customers may make a . They might ask for a , or for the company to the product ? which means the company takes it back to fix or replace it .

No one likes breakdowns , but they are a normal part of life . What matters most is how we deal with them : by staying calm , looking for solutions , and learning from our mistakes .

 
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