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Crossword Puzzle
Crossword Puzzle

Crucigrama: Claves del Servicio al Cliente

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Crucigrama: Claves del Servicio al Cliente

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About this activity

Explora conceptos esenciales para brindar una atención excepcional a los consumidores.

Created by

Yulibeth Dominguez
Yulibeth Dominguez
Colombia

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Crucigrama: Claves del Servicio al Cliente
 

Crossword Puzzle

Crucigrama: Claves del Servicio al ClienteOnline version

Explora conceptos esenciales para brindar una atención excepcional a los consumidores.

by Yulibeth Dominguez
1

Capacidad de comprender y compartir los sentimientos de otro.

2

Intercambio de información entre personas para facilitar la comprensión.

3

Proceso de encontrar una solución a un problema o conflicto.

4

Capacidad de tolerar situaciones difíciles sin frustrarse.

5

Estado de sentirse contento o complacido con un servicio recibido.

6

Actitud de anticiparse a las necesidades o problemas antes de que ocurran.

7

Acción de prestar atención a lo que otros dicen para entender mejor.

8

Sentimiento de seguridad en la capacidad o integridad de alguien.

6
7
3
2
1
8
5
 
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