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Deliquency Activity

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

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Deliquency Activity

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About this activity

Check your understanding of the Delinquency process

Created by

Chantel
Chantel
Australia

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Deliquency Activity
 

Deliquency ActivityOnline version

Check your understanding of the Delinquency process

by Chantel
1

When discussing with a member a delinquency should be referred to as an overdue payment:

2

A Dunning Letter 1 advises the member that their policy will be cancelled if payment is not received by a certain date

3

A delinquent policy will cancel 14 days after the payment was originally due:

4

A "Payment Request 2" date cannot be changed in BC

5

If a member makes a Manual Payment BEFORE retry date, the delinquency will close out and this will stop any additional delinquency events.

6

If a payment is rejected with the reference A/C Closed BC will reattempt the payment in 14 days

7

If a payment is overdue a member can update their DD account details online at any time

8

Manual Resend Form is the last option you should offer members and only if they are without a credit card or unable to complete the payment IVR process.

 
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