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Froggy Jumps
Froggy Jumps

REPASO TEMA 2 MF1329

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REPASO TEMA 2 MF1329

Froggy Jumps

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About this activity

Repaso tema 2

Created by

Ana Serrano
Ana Serrano
Spain

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REPASO TEMA 2 MF1329
 

Froggy Jumps

REPASO TEMA 2 MF1329Online version

Repaso tema 2

by Ana Serrano
1

Una queja es: la primera luz que te revela un nivel de descontento por parte de tu cliente hacia tu producto o servicio, es decir estos no cumplieron las expectativas

2

La clasificación de los clientes es:

3

Para proponer un consejo a una empresa que hacemos

4

La clasificación de clientes según su frecuencia de compra es

5

Las fases de la venta son:

6

Las características de las personas asertivas son:

7

Un cliente es la persona o empresa receptora de un bien, servicio, producto o idea, a cambio de dinero u otro artículo de valor.

8

Las tarjetas de fidelidad pueden ser:

9

La técnica de disco rayado consiste en: Consiste dar la razón a la persona, pero sin intención inmediata de seguir discutiendo

10

Los tipos de respuestas asertivas son:

 
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