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Froggy Jumps
Froggy Jumps

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Froggy Jumps

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Formación asesores comerciales

Created by

APRENDIZAJE CONOCIMIENTO
APRENDIZAJE CONOCIMIENTO
Colombia

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Froggy Jumps

Gestión de carteraOnline version

Formación asesores comerciales

by APRENDIZAJE CONOCIMIENTO
1

¿Cuál es la función principal del área de cobranza en Interactuar?

2

¿Quién es el responsable de gestionar los créditos con calificación A (0 días de mora)?

3

¿Qué sucede si contactas al cliente más de una vez al día por diferentes canales?

4

¿Cuál de los siguientes actores asume la gestión cuando la mora supera los 90 días y hay renuencia al pago?

5

¿Cuál es la edad de mora mínima para que un crédito sea postulado a cobro jurídico?

6

¿Cuál de estas situaciones activa la gestión con el aval?

7

¿Cuál es el rol de la “cobranza preventiva”?

8

¿Qué función cumple un auxiliar de cobranza en la organización?

9

¿Qué ocurre si no se registra adecuadamente la gestión en Salesforce o Adminfo?

10

¿Cuál es el canal de contacto permitido según la Ley 2300?

 
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