New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Fill in the Blanks
Fill in the Blanks

Telehealth Nursing Day 2

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Telehealth Nursing Day 2

Fill in the Blanks

Played 27
Create copy

About this activity

A review of everything discussed on Day 2 of Telehealth training

Created by

Tracie
Tracie
United States

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Telehealth Nursing Day 2
 

Fill in the Blanks

Telehealth Nursing Day 2Online version

A review of everything discussed on Day 2 of Telehealth training

by Tracie
1

Service Recovery Rescue Sales

The act of involves addressing and resolving patients' complaints or issues effectively to restore trust and satisfaction .

2

feelings Empathy thoughts Sympathy Gratitude

is the ability to understand and share the of another .

3

Compassionate Emotional Cognitive

Empathy is empathy that acknowledges the patient's perspective .

4

Cognitive Emotional Compassionate

Empathy is the combination of and empathy with a desire to help .

5

React Recap Inform Acknowledge Follow Disregard Act

, Apologize , Assess , , and - up are the 5 key steps to service recovery .

6

Primary Management Rx Central Care

The - Primary Care pool holds all Rx request from patients for .

7

Universal EPIC

An protocol needs to be attached to any prescription request to the LPN or RN determine if they can approve a Rx refill .

8

Universal Epic

LPN's and RN's have the authorization to switch a 30 - day supply to a 90 - supply for a prescription under the protoco l

9

llpuni pending .drx approval visit .mychart .rxr office

The dot phrase . pulls in information regarding the patient's last , office visit , and reasons for provider for Rx refills / renewals .

10

Send Route actions Pend button Refuse Aprroval

Epic has several quick to help with the efficiency of Rx management , the and button can be used when a prescription and the encounter needs to be sent to a provider for approval .

11

approved single duplicate refused pended

A prescription request can be when there is a request or the requested Rx has been refilled by other means .

12

road interrupted bay bridge

A supply is a short - term quantity of a prescription that is ordered when the original Rx is delayed or unavailable to ensure treatment is not .

13

30 schedule 60 90 pend order

If the only reason a patient's Rx request did not pass protocol was due to the patient needing an appointment , the LPN or RN can refill a day supply and or an appointment for the patient .

14

state Order out in state Mail Printed Fax of

Rx cannot not be sent to an - - pharmacy unless the Rx is going to a pharmacy .

15

and Route Pend Send and Refuse inappropriate expired overdue appropriate

is the Epic quick action button that can be used when a Rx renewal or refill is and can be denies by the LPN or RN working that Rx request .

16

Digital Video visits Physical

are appointments performed between the provider and the patient virtually .

17

patient established friend unestablished

At Emory , an is a patient who has received regular , routine care from a provider .

18

15 20 Pediatric 30 Geriatric Adolescent

At Emory , patients are those who are 65 years or older and require minute time slots for appointments to allow for enough time to discuss clinical concerns and review medical histo r

19

Plan Front Appointment Book It Schedule

In Epic , is utilized to schedule patient visits thru Desk .

20

Digital Est Video Quarterly Annual Physical Wellness Sick

Medicare , Primary Care Est , Primary Care Visit , and Primary Care Established Pt are appointments that can be scheduled by the LPN .

21

prescribing E pharmacy's Rx

- Error occurs when there is an error in the interface between the e - prescribing system and the system , or vice versa .

22

Prescription Medication Renewal Cancellation

A error is when a medication is discontinued and the pharmacy cannot be notified electronically .

23

Provider the messaging Patient contacting writing Pharmacy

For E - prescribing Errors and Medication Cancellation Errors , is the action that should be taken to rectify the error .

24

Duplicate Not Provider Found Mulitple Lost Nurse Medication

Patient , Patient Found , Not Found , Not Found - are all reasons for a Refill error .

25

Done

Once you have resolved an error , completed an encounter , and need to remove a message from the in - basket , select the button .

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.