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If you wish, you can download a demo game here and test its integration:

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Crossword Puzzle

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About this activity

Pon a prueba tus conocimientos sobre estrategias y conceptos que mejoran la satisfacción y fidelización del cliente.

Created by

Julio
Julio
Colombia

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Crossword Puzzle

Customer SuccessOnline version

Pon a prueba tus conocimientos sobre estrategias y conceptos que mejoran la satisfacción y fidelización del cliente.

by Julio
1

El principal objetivo en CS, con sus clientes

2

Información que proviene de los clientes, para mejorar el servicio y los productos

3

Mecanismo por el cual se realiza el reporte y seguimiento a los problemas o errores reportados por los clientes

4

El principal KPI, que tiene Customer dentro de la organización

5

Etapas de experiencia para lograr la fidelización del cliente

6

Palabra que define una opción de compra por parte del cliente, para ampliar el número de productos con INGCO.

7

Key account encargada de Vpro

8

Plataforma que usa Customer para realizar seguimiento de sus KPI's

9

Key account encargada de Vplant Ambiental y Agro

10

Key account encargada de Vplant Industrial y logistica

6
7
1
10
5
2
9
4
8
3
 
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