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Froggy Jumps
Froggy Jumps

Desafío de Servicio al Cliente en Farmacia

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Desafío de Servicio al Cliente en Farmacia

Froggy Jumps

Played 8
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About this activity

Pon a prueba tus conocimientos sobre el servicio al cliente en farmacias.

Created by

Juana Martinez
Juana Martinez
Dominican Republic

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Desafío de Servicio al Cliente en Farmacia
 

Froggy Jumps

Desafío de Servicio al Cliente en FarmaciaOnline version

Pon a prueba tus conocimientos sobre el servicio al cliente en farmacias.

by Juana Martinez
1

¿Cuál es la principal función del servicio al cliente en una farmacia?

2

¿Qué actitud debe tener un farmacéutico hacia los clientes?

3

¿Por qué es importante la comunicación clara en la farmacia?

4

¿Qué se debe hacer si un cliente tiene una queja?

5

¿Qué información debe proporcionar un farmacéutico al cliente?

6

¿Cómo se puede mejorar la experiencia del cliente en la farmacia?

7

¿Qué es un servicio postventa en farmacia?

8

¿Qué papel juega la formación del personal en el servicio al cliente?

9

¿Cuál es un aspecto clave del servicio al cliente en farmacia?

10

¿Qué debe hacer un farmacéutico si no conoce la respuesta a una pregunta del cliente?

 
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