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Crossword Puzzle
Crossword Puzzle

Défis des Appels à Distance

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You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan
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Défis des Appels à Distance
 

Crossword Puzzle

Défis des Appels à DistanceOnline version

Explorez les termes clés liés aux interactions à distance avec les clients.

by willy BELLU
1

Capacité à prêter attention aux besoins et préoccupations d'un interlocuteur.

2

Capacité à comprendre et partager les sentiments d'une autre personne.

3

Réponse ou méthode pour résoudre un problème ou une demande.

4

Appareil utilisé pour communiquer à distance par la voix.

5

Lien ou connexion entre un conseiller et un client.

6

Sentiment de sécurité et de fiabilité dans une interaction.

7

État de tension ou d'anxiété face à une situation difficile.

8

Situation ou question nécessitant une attention ou une solution.

7
5
8
2
6
4
 
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