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GESTIÓN DE INDICADORES | 05.25

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Según cada enunciado, marcar SÍ o NO

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GESTIÓN DE INDICADORES | 05.25
 

GESTIÓN DE INDICADORES | 05.25Online version

Según cada enunciado, marcar SÍ o NO

by Yurasí Moreno Yauri
1

Los indicadores son datos cuantitativos que permiten medir subjetivamente el desempeño de un proceso

2

Una de las características del indicador es la confiabilidad

3

Lo que se mide se puede controlar y lo que se puede controlar se puede mejorar

4

El diseño de indicadores se realiza en la etapa de "Verificación"

5

Uno de los beneficios de medir un proceso es la mejora del nivel de servicio

6

Las decisiones gerenciales sobre el resultado de los indicadores se realiza en la etapa de "Actuar"

7

Si se evidencia un incumplimiento en la meta establecida, no se deben tomar acciones para la correción

8

la característica de objetividad indica que: los indicadores deben ser construidos a partir de variables sobre las cuales existan registros

9

Un proceso se mide solo para realizar cambios

10

El análisis de los resultados del indicador se realiza en la etapa de "Verificación"

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